PAST EXPERIENCE
Work Experience
CUSTOMER EXPERIENCE EXECUTIVE, Acorn Holdings Limited - Vuka Investment Club
February 2023-November 2023
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Led outbound calling campaigns for client engagement, emphasizing investment opportunities.
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Managed inbound inquiries, delivering detailed investment information.
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Cultivated strong relationships with high-net-worth clients, addressing concerns and identifying further investment chances.
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Surpassed sales targets using a consultative approach, driving substantial portfolio growth.
RESEARCH ASSISTANT,BLOCKCHAIN FUNDI AFRICA
June 2022-August 2022
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Conducted extensive data collection, utilizing both qualitative and quantitative research methodologies to gather insights into voter behavior, sentiments, and emerging trends.
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Assisted in the design and execution of surveys and polling activities, collecting and analyzing data to inform campaign strategies and messaging.
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Worked closely with a multidisciplinary team of researchers, contributing to collaborative projects that examined electoral dynamics, political communication, and the impact of campaign strategies on public perception.
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Organized and maintained large datasets with a keen attention to detail, ensuring accuracy and accessibility for subsequent analysis and reporting.
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Drafted detailed reports and summaries of research findings, providing actionable insights to campaign strategists and decision-makers.
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Successfully managed multiple tasks and deadlines, ensuring the timely completion of research milestones and delivering valuable contributions to the overall research agenda.
SALES AND MARKETING INTERN, RIVERDALE MEDICAL CENTRE
June 2021-April 2022
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Supporting the hospital's promotional initiatives and enhancing customer relations at the front desk.
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Collaborated with the marketing team to develop and implement targeted marketing campaigns, resulting in increased patient engagement and awareness.
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Assisted in analyzing market trends, competitor activities, and patient feedback to contribute valuable insights for strategic planning.
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Provided exceptional customer service at the front desk, addressing inquiries, scheduling appointments, and ensuring a positive experience for patients and visitors.
PUBLIC RELATIONS AND MARKETING INTERN ,I.CON MARKETING AGENCY
May 2021-September 2021
Identified and planned opportunities to improve client campaign performance.
Continually brainstormed new and creative growth strategies.
Developed unique content for a variety of clients sites to improve presence and brand awareness.
Collaborated with team members to help expand marketing channels.
Handled social media accounts for company, increasing overall following.
SOCIAL MEDIA STRATEGIST ,THE BEAUTY BOX BY DEE
February 2021-July 2021
Designing social media strategies to promote sales
Managing, creating and publishing original, high quality content on social platforms
Worked closely with coworkers to strategically plan for company growth.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Promoted sales by acquiring product knowledge and providing product solutions to customers
PUBLIC RELATIONS INTERN,AVANT COMMUNICATION LIMITED
Jan 2019-March 2019
Developed original content for blog posts and website articles
Wrote and distributed press releases for company and clients
Prepared social media posts and videos with eye for viral content strategies
Cultivated and maintained strong relationships with media outlets
Proofread and edited materials prepared by all staff to check and correct spelling, grammar and style
Developed original content for blog posts and website articles